Just came across India based company FCM Travel solution. The company according to official website and press releases provide corporates with travel management services. The approach is a mix of software tools and personalized contact. Their aim is to help with travel accounting and create insight for management to help save money on various travel tips.
They provide a dedicated account manager or just personalized contact services via contact center helping you find travel details based on your preferences etc. Though the idea seems very genuine but its very easy for any travel agency to model and offer to customers example
Step 1 : Create a web based software to send travel plans, view existing travel plans, provide decision support tools to take decision on basis of previous trips made etc.
Step 2: Travel agencies already have relationship manager kind of concept where corporates are in touch with certain executive. He/she helps in planning trips based on destination and other pre-defined corporate travel policies etc.
Step 3: Post result back to user using the dynamic engine
Step 4: Create Account Recievable cycle from clients
Boom you have a sucessful FCM Travel solution kind of model to offer your client. You can improve on it by using Final Quadrant or Amadeus accounting systems to improve your middle office management.
Will expermient with the model by integrating it in visaonnet.com. Lets see how clients react.