Since visaonnet.com has started in south delhi travel centre to help people find cheap air tickets. It been a great learning curve for us to understand the dynamics and basics of business. Especially how the support staff is not just dependent on deals aggregated by online portal as an example :
Delhi – Cochin ran a seach on yatra.com for 30th Dec
gave me ticket prices costing : INR 12,000 approx (exc tax)
once we understood the routings which is flights are available via bangalore and hyderabad. We looked at construction our own fare by
searching Delhi – Bangalore 14:05 flight reaching bangalore around 16:20
Bangalore – Cochin – 18:05 Flight.
Total cost : INR 10,000 (exc tax)
Now thats approximately 2,000 INR saved per ticket. Now its not necessary to blame the travel portals. As rightly pointed out by tarique from cleartrip over a conversation on using their IBE for visaonnet.com. India is a point to point market where most of the customers are concetrating on rates comparision on direct flights. Customers are not used to flying via places and hoping flights to save money. Tarique was right to state that even after doing frequent international traveling for almost 10 years now i preffer to fly single airline and take direct flights even if it cost 5-10K extra. As its the mental peace and time saved. Beside in india airports are not so simple and provide easy accessiability between arrival and departure terminals.Delhi one of the biggest airport in india is an example.
But as my front desk support team adviced they were family of 4 and saving of 8,000 bucx was really worth the extra effort. We did book them on spicejet to bangalore and kingfisher to cochin. Let us get feedback once they have done the leg on return