Web Hosting india centric applications – Indian Vs US service providers

Cyberica has been co-locating its servers with sify hosting (earlier satyam) Level 3 data centre in vashi for almost 6 years now. Prior to that we had used server farms of cybercon and interland in US. In terms of service we dont have anything against either but over the years we have realized how important its to have web hosting in india for an india centric application. Couple of reasons

– Cost of support – Email and Telephone both are cheaper if service provider in india

– So many times in india the undersea cable link with US goes down making server co-located in US inaccessiable to indian market.

– Indian companies without any physical pressence in US are unable to procure own hardware and co-locate hence only option available is leasing. Which can be costly over 3-5 years period as on average investment made in hardware returns in 24-30 months.

But on the other hand their are not much indian service providers which provide lot of options for enterprises. In last couple of years we have seen amount of bandwidth rise in india. But very few private data centre players have emerged.

Options available in India

Sify Hosting :  – Personally using it excellent service and support. Very excellent server management process with almost nill down time.  1 U rackspace cost around INR 1.4-1.7 per annum depending on server and support pack taken. Advantage with them is they are not diversified into small web hosting or domain registration. Hence support infrastructure is geared to support enterprise centric hosting.

Net4india : – Data centre based in delhi, cheaper to sify hosting but service issues have been their in past with some peers using their services. Although they have improved a lot  recently a realiable hardware vendor recommeneded looking into their attractive pricing keeping in mind service quality levels have improved,a s for indian sme’s..price plays an important factor.

Palcom Online : – The company was funded by Panipat based exporters Paliwal Group. Started off with Class C License for ISP services for haryana. Couldnt capitalize much on that end and stayed away from corporate connections and services in booming gurgaon. They started off with small data centre in Kalkaji suburb in delhi with 2 MBPS leasedline.  Went once to their office not very impressive infrastructure wise but was churning customers away from sify and net4india on price issues and from local web hosting service provider on server availability in india.

VSNL – Even after being taken over by TATA the service quality level has not improved. The company data centre in bombay and delhi has poor service record and lack customer management expertise. price charged to customer is very high. Would not recommend!!

Reliance Communication –  Have not used their service yet so would not like to place comment.

Idea of sharing this information is if you wish to host an indian centric application you should look at US as temporary arrangement for 3-4 months and shift to an india centric hosting provider. This was low web hosting cost can help in bootstrapping and for testing of the application whereas when funds starts to pour in own dedicated server can give you better control and provide satisifaction of being available at all times to customers.


38 Responses to “Web Hosting india centric applications – Indian Vs US service providers”

  1. 1 Dedicated server India March 15, 2007 at 10:49 pm

    We operate at VSNL’s Mumbai and Bbangalore datacenter. So our customer dont have to interact with the VSNL people. From last 4 years we havent faced any problems with VSNL. IN Indian Hosting Industry, VSNL Prabhadevi’s rack space sell like hot cake.

    Satyam is also a good option. Reliance is known for poor service and poor track record, Reliance communication’s datacenter s are almost emply after Mukesh Ambani led companies shifted there thousands of server to VSNL datacenter.

    Hosting In India is very important. Your website will get listed higher when “pages from India ” option is selected in search engine

  2. 2 Kay Vaumund June 29, 2007 at 7:10 am

    Would have saved me quite some time if I would have seen this article earlier instead of messing with all these hosting offers that after some research turn out to be US based.

  3. 3 Pinky August 3, 2007 at 6:21 pm

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  4. 5 Saurab December 12, 2007 at 10:57 am

    Saurab Says: Your comment is awaiting moderation.
    December 12th, 2007 at 11:15 am

    Net4India is worst hosting service provider. I bought domain/hosting with higher price than market considering their name. But after that I realized that I have to buy email service, sub domain service and database service separately. Which comes down to three times compared to any scheme in the market. Now I am in the process of transferring, that is also becoming a big trouble.
    They have terrible customer service… No buddy picks up the phone for hours…

    Advise to all out there….. Please dont ever do business with Net4India.

  5. 6 bullionhost December 20, 2007 at 11:29 pm

    Nice wordpress blog here
    I just wanted to point you on the OVERSELL direction. Overselling is a bad practice widely used by several web hosting providers and resellers. It would be interesting a topic on this matter



  6. 7 Sanjay Verma January 10, 2008 at 9:24 am

    US web hosting industry is a matured industry that represents a set of capabilities which Indian hosting companies are trying to come upto. Technical competence and service standards are higher in US companies as compared to Indian comapnies.

    The best option for an Indian customer lookking for web hosting would be to go for a India based hosting company with US based Hosting servers. This way you get best of both the worlds.

    A lot of people feel that if the servers are located in India, we visitors to India hosted websites will be able to access the website faster. Well technically it is correct, but with higher net access speeds available to most Indians, this is not really a big issue.

    However Google will show a India hosted website higher for India based searches than it will show Indian website hosted in US.

    The decision to choose US servers or India servers is ultimately yours.

    We ast Sanver E-Solutions Private Limited, Mumbai, India have consciously opted for US and UK based servers for shared hosting and for VPS Hosting. We also offer dedicated servers in Mumbai based datacenters. It is the quality of technical support that we offer to our esteemed clients that makes us stand apart from other Indian hosting companies.

    I would appreciate if you can visi our website http://www.hosting.sanver.com and check out our services.

    Sanjay Verma
    Sanver E-Solutions Private Limited
    Mumbai, India
    Tel. +91-22-26866882

  7. 8 Shelley February 5, 2008 at 11:51 pm

    We moved our websites to Server Intellect in the US. The setup procedure and control panel, are both easy and some of the best we’ve ever had. Dedicated hosting is a business the requires knowledge, and the IT team at Server Intellect, has shown that they have the necessary skills to handle everything so that all applications are running smoothly, from day one.

  8. 9 joseph April 7, 2008 at 8:14 pm

    Here’s something I’ve always wanted to know: why does hosting in India cost this much? Hardware costs the same everywhere. Manpower is cheaper, land value is lower… What exactly affects the costs of server space?

  9. 10 Website Legal Matters April 8, 2008 at 3:46 am

    all it takes is one idiot to file a complaint…and…well

  10. 11 Alauddin May 7, 2008 at 8:00 am

    Hello Joseph,

    The reason Indian hosting cost more is because of bandwidth cost.
    In Inida the cost of bandwidth is much higher compared to US.
    For example, a t1 line with 1.5mbps in us will cost about $500/month to the hosting provider. Where as in India the it cost easily twice as much.
    A dsl in line for consumers in US at home with 1.5mbps cost about $20/mo – I think indian consumers dont even have that bandwith option. I think the max vnsl gives on dsl is 512k

  11. 12 Rahul September 15, 2008 at 8:51 am


    Has anyone got any experience with NetMagic based in Mumbai (and also has a data center in Bangalore, Whitefield now!). They were recently funded by nexusindia. I was wondering if people have had a good experience with them.


  12. 13 application service provider January 13, 2010 at 11:17 am

    Nice differences given. But the cost and other related expenses are subject to the matter of service providing.

  13. 14 showbiz June 10, 2010 at 9:17 pm

    Good information. Helpful. I think Indian hosting providers are far better than others. Just a personal opinion.

  14. 15 host145 July 6, 2010 at 6:03 am

    I use seekdotnet from three monthes ago it is good and cheap webhosting


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    Unlimitedgb.com is less expensive than webhostingindia.co.in with better support.

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